At Lighthouse, young people who have been impacted by past complex trauma can learn skills to create positive life changes through a service of long-term support.

We believe that healing doesn’t mean the trauma never existed but rather that it no longer needs to control a young person’s life.

Our Lighthouse service aims to support a young person and their family / carers/ kin to better understand and manage the impacts of distressing life experiences. The service provides specialised treatment, including individual and/or group sessions, with a focus on empowering recovery and building resilience.

“It is normal to have strong emotional or physical reactions following a distressing event. On most occasions though, these reactions subside as a part of the body’s natural healing and recovery process. There are many things you can do to help cope with and recover from such an experience. A traumatic experience is any event in life that causes a threat to our safety and potentially places our own life or the lives of others at risk. As a result, a person experiences high levels of emotional, psychological, and physical distress that temporarily disrupts their ability to function normally in day-to-day life.” (Blue Knot Foundation, 2019)

Is the service for me?

Lighthouse may be for you if you are aged 12-18, live on the Gold Coast, have had difficult experiences in your past and now find that you …

  • avoid certain places or people
  • find it hard to trust others or have difficulties with close relationships
  • are not enjoying life or finding life difficult 
  • feel hopeless, numb, angry, nervous and/or jumpy
  • have trouble controlling emotions
  • have problems sleeping
  • have difficulty concentrating or remembering 
  • have unexplained headaches, stomach aches, dizziness and chest pains
  • have flashbacks and/or recurrent memories.
How does it work?

Lighthouse believes in the core values of:

Safety – Trustworthiness – Collaboration – Empowerment – Choice

We recognise that everyone’s experience and reaction to distress is unique and so treatment is individualised to your strengths and goals, recognising diversity and difference.

We believe that you are a key player in your treatment and that young people should be empowered to make choices around the treatment they receive. After we have received a referral (more on this below) we will contact you to arrange an “engagement appointment”. This is a relaxed and informal appointment where you can come in to see us with a support person, where you will meet some of the team, get information on what treatment will be like, and ask any questions so you can make an informed decision about whether you would like to work with us.

The overall aim is to support young people who have been affected by trauma to learn skills around the management of symptoms and promote hope in healing so that every young person can fulfil their potential.

Due to the nature of trauma and its impact being unique there is not one recommended treatment approach, but instead there are principles of care recognised internationally as best practice. Known as the Blue Knot Practice Guidelines for Treatment of Complex Trauma, these are based on over 30 years of research. The treatment will involve regular individual sessions between a clinican and the young person, and will involve family / carers / kin as needed. Group sessions will also be available.

Once you start treatment you can be with Lighthouse for up to 18 months. 

How do I get started?

Simply give us a call on 07 5699 8248 and we can answer your questions. If you are already linked in with a regular GP or any other health care professional that knows you well, they can complete a referral on your behalf. 

Please let us know if you would first like to speak or meet with a youth peer support or ATSI support worker about the service.

How much does it cost?

Lighthouse is a free mental health support service.


We accept referrals from:

  • GPs
  • Psychologist
  • Psychiatrist
  • headspace
  • Health or community support services
  • Family / Carers / Kin
  • Teachers / Guidance Officers

If you are a health provider and would like to refer a young person to Lighthouse, you can download a referral form, click here. The form can be faxed or emailed to us, as per our contact details below.

Further information for referrers can be found here on our Fact Sheet. Click Here.

Where are you located?

Find us at Lives Lived Well Southport – 101B, Level 1, 9 Bay Street, Southport QLD 4215

For a detailed guide on how to find us, click here.

Contact us

For inquiries, call 07 5699 8248, fax 07 3532 0218 or email [email protected]

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Lives Lived Well acknowledges the peoples of Aboriginal and Torres Strait Islander Australia, respecting their continuing connection to land, culture and community. We pay our respects to elders past, present and future. 

Lives Lived Well celebrates diversity and is committed to providing inclusive services. Everyone has the right to live well, with dignity and respect. We offer support to all people without judgment or discrimination.