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Shaping Futures through Innovation and Partnership
This year, Lives Lived Well has continued to grow, innovate, and strengthen our impact, guided by our steadfast belief that with the right support, people can change their lives.
As we reflect on 2024-2025, one word comes to mind: momentum. Across Queensland, New South Wales and South Australia, our teams have shown what’s possible when capability meets commitment.
Explore the highlights from the past year below or download the full report here. You can also view the previous annual report here.
New live-in service in Bundaberg offers path to recovery
In March 2025, a new chapter began for the Wide Bay community with the opening of the purpose-built 28-bed alcohol and other drug treatment centre in Bundaberg.
This state-of-the-art facility, funded by the Queensland Heath and operated by Lives Lived Well, offers a safe, supportive space for adults seeking to overcome substance use challenges.
Read more in our Annual Report (page 10)
Building cultural strength through Red Dust Healing
We proudly invested in cultural capability by training staff across eight locations to deliver the Red Dust Healing, an award-winning, evidence-based program designed to address deep-rooted issues impacting the Aboriginal and Torres Strait Islander communities.
With more than 18500 people completing stages of the program nationally, its impact is profound. This initiative reflects our commitment to reconciliation, respect, and empowering people to create positive change.
Read more in our Annual Report (page 12)
Youth Mental Health Services
In 2024-2025, headspace Southport and headspace Upper Coomera supported more than 6200 young people, delivering over 6000 occasions of service. Client feedback has been overwhelmingly positive, with most young people saying they felt heard, respected, and supported in addressing the issues that mattered most to them.
In February 2025, headspace Caloundra celebrated its official launch after opening in December. Guests included headspace National CEO Jason Trethowan and Country to Coast PHN CEO Julie Sturgess. A commemorative mural, created with handprints from the Youth Advisory Council and guests, marked the community’s role in bringing the centre to life.
Read more in our Annual Report (page 18)
Innovating through Technology
This year, Lives Lived Well embraced technology to transform the way we support clients and empower our teams. From the launch of ConnectWell, our always-on digital support platform to the digitisation of Drug and Alcohol First Aid (DAFA) training, and the thoughtful use of artificial intelligence tools to streamline workflows, we’re creating smarter, more accessible services.
These innovations enhance client experiences, equip our staff with better tools, and ensure our services are ready for the future, all while keeping the human connection.
Read more about ConnectWell and DAFA digital (page 16)Measuring Change, Building Hope
At Lives Lived Well, outcomes measures help us understand the risks our clients face and the progress they make in treatment. By capturing baseline data and following up, we can track changes in substance use, mental health, quality of life, and treatment confidence. These insights not only highlight the impact of our programs but also guide our clinicians to deliver holistic, intentional care. The results show that sometimes within weeks, clients are already experiencing meaningful reductions in substance use, improved wellbeing, and greater confidence in their recovery journey.
Case study: Maria’s story*
When Maria walked through the doors of Lives Lived Well’s Parenting Under Pressure program with her 10-year-old daughter, she carried years of struggle and a deep determination to change. At 40, she was entering her first residential program, motivated by one clear goal – to rebuild her relationship with her daughter and create a stable, drug-free life.
Through wrap-around support including counselling, parenting groups, and relapse-prevention programs like Reframe and GRIT, Maria began to feel more confident and emotionally resilient. Her relationship with her daughter grew warmer, with more open communication and stronger emotional connection.
Learn more about Maria's story (page 14)
*Name has been changed to protect client’s privacy. The image used is a stock image of a person for illustrative purposes only and does not, expressly, or implied, portray a person with drug, alcohol or mental health problems.
