We’re still here for you – our COVID-19 response
Lives Lived Well is still providing support – online and over the phone
We are still providing alcohol and drug and mental health counselling and support and are applying infection control and social distancing protocols so we can protect the health and safety of our clients, visitors and staff.
We have made some changes. On Tuesday 24 March 2020, we started providing telephone and online options during weekdays for individual and group support, and temporarily ceased face-to-face sessions.
Our residential services are no longer accepting new admissions to live-in care but support is still available. We welcome enquiries about these support options.
headspace (Southport) and the Lives Lived Well Specialist Centre continue to provide appointments with our medical and allied health professionals.
We are uncertain as to how long these temporary arrangements will be in place. We are continually reviewing our response to the COVID-19 situation.
We appreciate your understanding and patience as we respond as needed to help safeguard the health of our clients, the Lives Lived Well team and the communities in which we live and work.
Want to make a telephone or online appointment?
For existing clients contact your counsellor/case manager.
For new clients, to arrange a telephone or online counselling appointment fill out a referral form by clicking on “Enquire Now” above, or give us a call. For phone details visit our Contact Us page.
Please note: we are currently experiencing some intermittent technical issues with our 1300 number. If you can’t get through, please fill out a Referral or Enquiry form. We apologise for any inconvenience caused.
Have a problem with drugs or alcohol? We can help.
Lives Lived Well provides support for people in Queensland and New South Wales communities who are being impacted by alcohol or drugs or problems with mental health. We aim to take a holistic, compassionate and harm minimisation approach to help people live their lives well. Read more about our story.
If you’re concerned about the role that drugs or alcohol play in your life, or the lives of your loved ones, you can speak to one of our professional counsellors by calling: 1300 727 957 for QLD, or 1300 596 366 for NSW.
Alcohol and drug counselling
Free alcohol or drug counselling is provided across Queensland and New South Wales and free over-the-phone counselling is offered during office hours. Find a service near you.
We provide alcohol and drug counselling and support for adults, group programs, support for young people, Aboriginal and Torres Strait Islander people and communities, families, and people with complex needs, including mental health concerns. You can view all our services on our Queensland Services and New South Wales Services pages.
Live-in and recover
If drugs or alcohol are having a serious impact, you may want to consider live-in rehabilitation at one of our six rehabilitation centres: Logan House (Chambers Flat, QLD), Mirikai (West Burleigh, QLD), Shanty Creek (Mareeba, QLD), Wunya (Caboolture, QLD), Wyla (Orange, NSW) or Elouera (Orange, NSW). We also offer Logan House Family Recovery Units (Chambers Flat, QLD) for families, and Wyla Withdrawal Unit (Orange, NSW) for medical detox.
Mental health and medical services
We proudly lead headspace Southport for young people, NewAccess in the Darling Downs, West Moreton and Western Queensland regions, and the Lives Lived Well Specialist Centre on the Gold Coast. We also have our Lighthouse service, which supports young people with severe and/or complex mental health at Southport.
Service hubs
Our service hubs provide alcohol and drug counselling, case management, outreach and some are offering group or family programs.
Our service hubs are located at:
- Queensland
- Brisbane North – Caboolture (Withdrawal/Day Program), Morayfield, Redcliffe and Strathpine
- Brisbane South – Beenleigh and Beaudesert
- Gold Coast – Burleigh and Nerang
- Sunshine Coast – Maroochydore
- Central Queensland – Gladstone and Rockhampton
- Central West – Longreach
- North Queensland – Mackay, Ayr, Townsville, Charters Towers and Cairns
- Darling Downs – Toowoomba and Dalby
- South Burnett – Kingaroy and Cherbourg.
- New South Wales
- Blue Mountains – Katoomba and Lithgow
- Central West & Orana – Dubbo and Orange
- South East & Tablelands – Bega.
Latest News
Our COVID-19 Response – We’re still here
Lives Lived Well has shifted its alcohol and drug and mental health support to telephone and online platforms in response to the COVID-19 virus and to help safeguard the health of clients, staff and their families.
Support Hotline opens for vulnerable Queenslanders in COVID-19 quarantine
Queenslanders in home quarantine as a result of COVID-19 will be able to access advice, information and support through the Queensland Government’s Community Recovery Hotline. Minister for Communities Coralee O’Rourke today (21 March) announced the hotline had been activated by the Palaszczuk Government to support people who have been advised to quarantine at home by a medical professional, Queensland Health or through government direction.
Lives Lived Well acknowledges the peoples of Aboriginal and Torres Strait Islander Australia, respecting their continuing connection to land, culture and community. We pay our respects to elders past, present and future.
Lives Lived Well celebrates diversity and is committed to providing inclusive services. Everyone has the right to live well, with dignity and respect. We offer support to all people without judgment or discrimination.
The images used in this website are stock images of persons used for illustrative purposes only and do not, expressely or impliedly, portray persons with drug or alcohol problems.