ConnectWell, Lives Lived Well’s new digital support platform, has achieved accreditation to the National Safety and Quality Digital Mental Health (NSQDMH) Standards.

Developed by the Australian Commission on Safety and Quality in Health Care, the Standards assess digital products that deliver services for mental health, suicide prevention, and/or alcohol and other drugs.

The Standards aim to improve the quality of digital mental health services, helping to protect clients and their support people from harm.

ConnectWell was assessed by an independent accreditor on several components including clinical governance, safety and quality systems, team member qualifications and skills, privacy, and cybersecurity.

Lives Lived Well CEO Mitchell Giles said, “Achieving accreditation confirms that ConnectWell meets nationally recognised standards for delivering evidence-based tools and resources in a digitally safe, private, and accessible environment.”

Other Australian digital mental health services to achieve accreditation include Lifeline, Beyond Blue, and SANE.

More information on the NSQDMH Standards can be found here. For more information on the ConnectWell pilot, visit connectwell.liveslivedwell.org.au or watch the video below for an overview.

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