New service coming from 1 July 2023

Salisbury, South Australia


About the service

Our friendly team of experienced and specialist clinicians will provide free integrated mental health and wellbeing supports and services to families and their children, aged 0-11 years (including perinatal services).

Our philosophy is to work alongside service providers to deliver the right support to enable families to live their lives well, by offering a culture of compassion, quality services and ultimately a community of care.

Through counselling and support via our dedicated team of passionate and empathetic clinical professionals, we will deliver care tailored to meet your families’ needs.

We are an inclusive service and experienced in providing supports to all communities, including Aboriginal and Torres Strait Islander, LGBTQI+ and CALD communities.

Services and Supports will include:

  • Whole of person care planning and treatment
  • Low to moderate intensity mental health support
  • Individual and family Psychological therapy
  • Clinical care co-ordination
  • Family well-being and peri-natal mental health support
  • Mental health counselling
  • Parent and carer support, and
  • A stepped care approach.

Our services will be offered in person out of our new family and child friendly, safe and accessible hub in Salisbury, Adelaide, or via tele-health.

We offer flexible appointment options with afterhours appointments available.

Our goal is to provide a safe, welcoming and inclusive space for families to receive the support they need.

The Lives Lived Well Northern Adelaide Children and Family Mental Health Service is funded by the Adelaide PHN (Primary Health Network) to support families in the region with their social and emotional wellbeing.

How do I get started?

You are eligible to access the service if you:

  • Live in Northern Adelaide
  • Have a need for mental health support and services, and
  • Cares for or supports children between 0 and 11 years old, including pregnancies.

From 1 July 2023, connect with us via the options below to make an appointment, learn more about the service and/or have your questions answered.

Our service will be open for bookings from 1/7/2023

Call: 1300 727 957
Email: [email protected]

You don’t need one, however we do appreciate referrals so we can better understand your situation so we can best support you and your family.

Referrals could come from:

  • GPs
  • Psychologists
  • Psychiatrists
  • Health or community support services
  • Family / Carers / Kin
  • Teachers / Guidance Officers

We will be able to accept both self-referrals and service provider referrals from 1 July 2023, at The Lives Lived Well Northern Adelaide Children and Family Mental Health Service

About Lives Lived Well
Lives Lived Well (LLW) has been delivering mental health, alcohol, and other drugs (AOD) and gambling services to individuals and families for 40+ years across 55 services in QLD and NSW. We believe that with the right support people can live their life well.

We deliver a range of services including:

  • AOD counselling, case management, and group programs.
  • Dedicated mental health services including Beyond Blue’s NewAccess, headspace centres, Lighthouse program and Specialist Centre (GP, Psychiatrists, Psychologists and Allied Health Professionals).
  • A commitment and focus on fostering a welcoming and inclusive environment for LGBTQI+ clients.

Lives Lived Well is at the “cutting edge” with an evidence-based approach designed in collaboration with our research partner, the University of Queensland.

We use internationally validated measures to track each client’s alcohol and drug use and overall wellbeing at baseline, during and after treatment. This data provides evidence of the effectiveness of our programs and treatments.

We offer an inclusive environment for both our clients and employees. We welcome all people, from all backgrounds including those from the LGBTQI+, Aboriginal and Torres Strait Islander and CALD communities. We want you to feel confident to reach out to us and that our services meet your needs. And that those who choose to work for us experience an inclusive workplace.

Meet the team
We have a friendly team of passionate and empathetic clinical professionals, who will deliver care tailored to meet your families’ needs.

Meet Jen Mallon, Team Leader
Jen is an experienced social worker with a proven track record of supporting clients across a broad range of industries within both the government and private sectors. She is a dedicated and client focused practitioner passionate about empowering clients on their journey and championing / fostering inclusion for LGBTQI+ clients.

Jen has a strong background in case management, service co-ordination and a keen understanding of the Adelaide region and its networks.

Jen was born and bred in Adelaide and completed her degree in Social Work at the University of South Australia. In 2021 she moved to Central Queensland to support Lives Lived Well to establish our most recent Residential Rehabilitation service and manage the Adult and Family Units.

Meet Katie Hudson, Senior Mental Health Counsellor

Katie Hudson is an experienced counsellor / case management with a Master’s degree in Social Work and has been working with Lives Lived Well for more than five years.

Katie has worked across a vast range of services in the organisation in both Queensland and NSW. She has a real passion for supporting families and began her career at Lives Lived Well starting up the Breakthrough for Families program across Queensland.

Prior to Lives Lived Well, Katie worked as a case manager in the disability sector and was very involved in family support work which included supporting mothers with intellectual disabilities.

Want to join the team!
We are currently recruiting the Team Leader role for our Northern Adelaide Service.
Interested in finding out more or working with us? Check out this and other upcoming opportunities here:

As an organisation, we are committed to celebrating people’s individuality and the achievements of all, including those that are Aboriginal and Torres Strait Islander peoples, identify as LGBTQI+ or come from culturally and linguistically diverse backgrounds.

Frequently asked questions
Can men / dads / partners also attend the supports and services?
Not all families are made up of mums and dads. Some families are still expecting their children, some families are cared for by nans and pops’, uncles and aunties, brothers and sisters, stepparents, partner parents, adopted families, or carers. All families with children between 0-11 years are welcome.

Do I need any documentation?
We welcome any documentation (e.g. a client treatment plan or a mental health care plan) that will help us understand your situation and needs better. However, we won’t refuse service without it.

How will I be supported when I access the service if I have specific translation needs?
We will make use of a translation service. You will not be expected to pay for the translation service.

I attended the Family Well-being or Perinatal care program in the past, can I return?
Absolutely, everyone is welcome.

Who will support me from Lives Lived Well?
We are very excited to support you on your journey. We have a dedicated team of friendly, experienced clinicians that will support you. Find out more about them in the ‘Meet the Team’ section above.

I can’t physically get to the LLW office, can you still support me and my family?
Yes, we can. Once we understand what works best for your family we will work around challenges and barriers to meet your needs.

Find Lives Lived Well
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Lives Lived Well acknowledges the peoples of Aboriginal and Torres Strait Islander Australia, respecting their continuing connection to land, culture and community. We pay our respects to elders past, present and future. 

Lives Lived Well celebrates diversity and is committed to providing inclusive services and workplaces. Everyone has the right to live well, with dignity and respect. We offer support to all people without judgment or discrimination.