Opening in December 2021. Now accepting referrals. Service name to be announced!
This is a place where healing begins and you can start to imagine the possibilities
On a peaceful site in Rockhampton, 9km north of the city centre, is a new live-in rehabilitation service offering people a place to come and stay to get their lives back on track.
The service is unique in that it offers a combination of withdrawal, rehabilitation and family support all on the one site, each with its own dedicated area. This allows you to move from one program to the other without having to go far.
The service is made up of:
- rehabilitation – 32 beds (single rooms)
- withdrawal treatment (8 beds)
- family support (2 three-bedroom units)
Visit these website program pages to find out more about:
Interested in our live-in program?
Our program offers adults a comprehensive alcohol and other drug residential treatment program, which is part of a continuous package of care. Before and after your stay, you can access free counselling and support in the community, which helps you to stay on track with your recovery goals.
While staying with us in a safe and alcohol-free, drug-free and smoke-free environment, you undertake an evidence-based rehabilitation program, which provides strategies to help you:
- reduce substance use
- manage life challenges
- develop goals
- reconnect with culture and family
- and prevent relapse, towards supporting lives free from the harms of drugs or alcohol.
Here are some questions you may have:
How long is the program?
The program is delivered over six-week cycles, with the flexibility to be extended up to three months depending on your individual recovery. You can receive support from the moment you contact us, until you are fully settled back into the community. That’s because you can access our free community services before and after your stay.
Who can stay?
The residential treatment program supports people aged 18 and over. Parents with young children can check out our Family Recovery Program offered on site.
Taking that first step to come and stay with us, may seem a little daunting, but we will help you prepare. We will let you know what you need to bring and answer any questions you may have. In the time leading up to arrival, you can also access Lives Lived Well’s free alcohol and other drug counselling in community, in person or over the phone.
We know the first day is a big step. From day one, we will aim to make you feel welcome and understood, as we get to know you and your needs. To begin with, you will be introduced to a treatment facilitator who will work with you to settle you in, show you around and start the conversations to tailor supports to match your needs.
We aim to walk alongside, listening with respect, curiosity and acceptance. We see it as our role to create a safe, supportive and structured environment that inspires genuine and lasting change.
Our treatment program aims to capture best practice and deliver quality care with qualified facilitators. Serving the community, we put our experience, connections and dedication into changing lives. We work closely with other services in the areas of mental, oral, sexual and general health, Centreline and legal support.
You will receive one-to-one counselling in which you can set goals, ask questions and guide your treatment. We bring empathy and collaboration to our approach, believing you are the ultimate decision-maker in your future. You will be encouraged to participate in community living and take on daily tasks and responsibilities. Here you can learn life skills, build confidence and gain insight into how you can relate to others… always in a supportive environment.
As you move through the program, you will meet regularly with your treatment facilitator to review and adapt your treatment over time.
This is an alcohol-free, drug-free and smoke-free program. Support will be provided to help you quit smoking in line with our no-smoking policy.
Our professional and qualified team is made up of psychologists, social workers, counsellors, and an on-site nurse and consulting GP.
How much does it cost?
We aim to provide accessible and affordable residential treatment. You will need to pay some money towards your stay, usually a portion of your Centrelink payment. The amount depends on the type of benefit or payment you receive. There is also an upfront admission fee (which includes your first two weeks of treatment and a medication levy).
If self-funding (not receiving Centrelink benefits), you will be required to pay for your full six-week cycle treatment in advance. Talk to our team about this fee.
Referrals and admission
We accept referrals but you don’t need to present one. Just submit an application through the website by filling out our personal referral form here. You need to be aged 18 and over to apply.
We also accept referrals from other health professionals, services and community and government organisations, which they can submit through the website by filling out our service provider referral form here.
While, admission times vary, you will be advised of your arrival date and offered community support as you prepare to come and stay.
We are located at 12 Nuttall Street, Parkhurst (near the Music Bowl). Car parking is available.
Can my family stay in contact?
During your stay, you will have regular access to your mobile phone in a dedicated session, at which time you can call your family. You can also send and receive letters. Phone messages can be left at reception for you. Visitors are welcome on the weekend between visiting hours and you may take a leave day from your second weekend in treatment on Saturdays and/or Sundays.
Please note, we cannot provide any information to family members calling to inquire about your treatment due to privacy obligations. If you wish us to provide them with information, we will need your consent to authorise this.
Lives Lived Well acknowledges the peoples of Aboriginal and Torres Strait Islander Australia, respecting their continuing connection to land, culture and community. We pay our respects to elders past, present and future.
Lives Lived Well celebrates diversity and is committed to providing inclusive services. Everyone has the right to live well, with dignity and respect. We offer support to all people without judgment or discrimination.