During this period, while we welcome referrals, our contact team will resume processing them upon their return on Thursday 2 January 2025.
- You can make a self-referral by filling out this form.
- Refer yourself to our support services for veterans and family members by filling out this form.
- Service providers and health practitioners can refer your clients by filling out this form.
We understand the importance of timely support, so if you are experiencing a crisis or struggling to cope, the following services are there to help. If a life is in immediate danger, dial 000 (Emergency Services).
Support services
Lifeline: 13 11 14 | www.lifeline.org.au
- 24/7 crisis support and suicide prevention service
13 YARN: 13 92 76 | www.13yarn.org.au
- 24/7 crisis support line run by Aboriginal and Torres Strait Islander peoples. A safe space to yarn with no shame or judgment.
Kids Helpline: 1800 551 800 | www.kidshelpline.com.au
- 24/7 online and phone counselling service for young people aged 5 to 25
QLife: 1800 184 572 | qlife.org.au
- Anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships. Phone and webchat are open from 3pm – midnight every day.
Alcohol Drug Information Service (ADIS):
Counselling, support, referrals, and information for those affected by alcohol or other drugs
- QLD – 1800 177 833 (24/7) | ADIS – QLD
- NSW – 1800 250 015 (24/7)| ADIS – NSW
- SA – 1300 131 340 (8.30am to 10pm CST, every day) | ADIS – SA Health
Alcohol & Drug Counselling Online: www.counsellingonline.org.au
- 24/7 free and confidential alcohol and drug counselling
Family Drug Support: 1300 368 186 | www.fds.org.au
- 24/7 support phone line for families and friends of people using drugs and alcohol
Open Arms Veterans and Families Counselling: 1800 011 046 | www.openarms.gov.au
- 24/7 crisis support for veterans and their families. Free and confidential counselling to anyone who has served at least one day in the ADF and their families.
All-hours Support Line: 1800 628 036 | Department of Defence website
- The All-hours Support Line (ASL) is a confidential telephone service for ADF members and their families that is available 24/7. The ASL is designed as a triage line, which means that it’s there to help you access ADF or civilian mental health services more easily.
National Gambling Helpline: 1800 858 858 | www.gamblinghelponline.org.au
- 24/7 phone and chat support. Speak to a gambling counsellor for free.
1800RESPECT – National Sexual Assault, Domestic and Family Violence Counselling Service: 1800 737 732
- 24/7 support line for people impacted by domestic, family, or sexual violence.