As we approach the holiday season, please be advised that some of Lives Lived Well’s services and programs will be closed or operating at reduced capacity from Saturday 23 December 2023 until Monday 1 January 2024.

During this period, while we welcome referrals, our contact team will resume processing them upon their return on Tuesday 2 January 2024.

We understand the importance of timely support, so if you are experiencing a crisis or struggling to cope, the following services are there to help. If a life is in immediate danger, dial 000 (Emergency Services).

Support services

Lifeline: 13 11 14 |

  • 24/7 crisis support and suicide prevention service

13 YARN: 13 92 76 |

  • 24/7 crisis support line run by Aboriginal and Torres Strait Islander peoples. A safe space to yarn with no shame or judgment.

Kids Helpline: 1800 551 800 |

  • 24/7 online and phone counselling service for young people aged 5 to 25

QLife: 1800 184 572 |

  • Anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships. Phone and webchat are open from 3pm – midnight every day.

Alcohol Drug Information Service (ADIS):

Counselling, support, referrals, and information for those affected by alcohol or other drugs

Alcohol & Drug Counselling Online:

  • 24/7 free and confidential alcohol and drug counselling

Family Drug Support:  1300 368 186 |

  • 24/7 support phone line for families and friends of people using drugs and alcohol

Open Arms Veterans and Families Counselling: 1800 011 046 |

  • 24/7 crisis support for veterans and their families. Free and confidential counselling to anyone who has served at least one day in the ADF and their families.

All-hours Support Line: 1800 628 036 | Department of Defence website

  • The All-hours Support Line (ASL) is a confidential telephone service for ADF members and their families that is available 24/7. The ASL is designed as a triage line, which means that it’s there to help you access ADF or civilian mental health services more easily.

National Gambling Helpline: 1800 858 858 |

  • 24/7 phone and chat support. Speak to a gambling counsellor for free.

1800RESPECT – National Sexual Assault, Domestic and Family Violence Counselling Service: 1800 737 732

  • 24/7 support line for people impacted by domestic, family, or sexual violence.


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