ConnectWell - information for partners

Partnerships with ConnectWell

We’re interested in exploring potential collaborations with other service providers and health professionals. Whether through sponsoring new platform features, creating a referral pathway with your organisation, or collaborating on new ideas, we’re always open to exploring partnerships with those committed to strengthening digital support for people experiencing mental health and alcohol or other drug challenges.

What is ConnectWell?

ConnectWell is Lives Lived Well’s new free digital service to help clients with a range of mental health and alcohol and other drug concerns. Launched in 2025, ConnectWell complements our current services and delivery, giving clients access to tailored, flexible support.

How does ConnectWell work?

Once clients have completed registration and an informational (‘check-in’) survey, their ConnectWell portal populates with tailored clinical modules and activities. They can complete these activities at a time and place that suits them, and access their saved answers again in the future for discussion with their clinician or support person. Clients can also send messages to the ConnectWell digital team, who respond within 2-3 business days; these digital clinicians and peer workers are also available for telephone and video sessions.

Clients can access ConnectWell alongside their other Lives Lived Well programs, or just use it as a self-directed, stand-alone service. It’s a free website, accessed via an Internet browser on a mobile, tablet, or desktop computer.

Who delivers ConnectWell?

ConnectWell is a Lives Lived Well program. We are a not-for-profit healthcare provider that offers evidence-based services across Queensland, New South Wales and South Australia. We support people with concerns related to mental health, alcohol and other drugs, veterans’ wellbeing, gambling, and transitioning from corrective services.

ConnectWell’s tools have been developed by clinical psychologists, with many activities based on Lives Lived Well’s mental health programs currently being delivered in-person across Queensland.

Is ConnectWell accredited?

In early 2025 ConnectWell achieved accreditation for the National Safety and Quality Digital Mental Health Standards, a Government Standard that aims to improve the quality of digital mental health service provision.

More information about partnerships

To learn more about partnership opportunities, please contact the team at [email protected].